What personal data we collect and why we collect it
We collect information that you provide to us to help serve your needs. This information is collected when you submit a form on the site and may include the following personal data:
When you inquire on our site, we’ll ask you to provide information. We’ll use this information for purposes, such as, to:
Send you information about your request
Respond to your requests
Send you marketing messages, if you choose to receive them
We generally store information about you for as long as we need it, for the purposes which we collect and use it. We are not legally required to continue to store your information.
We will also store comments or reviews, if you choose to leave them.
Who on our team has access
Members of our team have access to the information you provide us. Our sales and customer service team members have access to this information to help support you and respond to your requests.
What we share with others
We will never sell your personal data. We will not share your personal data with any third parties without your prior consent (which you are free to withhold) except where we are required to do so by law or outlined below.
We may pass your personal data to or through GDPR Compliant third party software or applications for the purposes of providing services to you on our behalf. We do this for the purpose of our legitimate interests in operating our business.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
How we protect your data
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.